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"Hard Disk Fail" or "Master HDD: Not Detected" during the boot process
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"Hard Disk Fail" or "Master HDD: Not Detected" during the boot process

This applies to the 411 series DVR 's :

Possible causes:
  • The hard drive has failed.  (Contact  ELUSA Technical Support  for further troubleshooting)
  • The power supply that was included with the DVR is failing.
In some cases these issues can be resolved by purchasing a new power supply for the DVR .*
*NOTE: The new power supply needs to meet the same specifications as the original, see KB article "Embedded DVR Power Supply Details.pdf" for specifications.
Others in this Category
document 411UN Manual
document Power conditioning and proper power protection
document Embedded DVR Power Supply Details


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